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Privacy Policy

Sumita Optical Glass, Inc. (hereafter, "us", "we", or "our") promises about the handling such as the personal information of the customers as follows.

1. An overview of data protection
  • General
    The following gives a simple overview of what happens to your personal information when you visit our website. Personal information is any data with which you could be personally identified. The information may include your full name, your email address and other personal data requested. Detailed information on the subject of data protection can be found in our privacy policy found below.
  • Who is responsible for the data collection on this website?
    The data collected on this website are processed by the website operator. The operator's contact details can be found in the website's required legal notice.
  • How do we collect your data?
    Some data are collected when you provide it to us. This could, for example, when you request information from us by email or Contact Us Form via our website, and when you fill in our Customer Feedback Survey. Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.
  • What do we use your data for?
    We collect personal data from you for one or more of the following purposes:
    1. 1. To provide you with information that you have requested or that we think may be relevant to a subject in which you have demonstrated an interest.
    2. 2. To contact you for follow up of our Customer Feedback Survey if needed.
    3. 3. To initiate and complete commercial transactions with you, or the entity that you represent, for the purchase of products and/or services.
    4. 4. To fulfil a contract that we have entered into with you or with the entity that you represent. In these circumstances it may be your entity, rather than yourself, that has provided us with your personal data.
    5. 5. To manage any communication between you and us.
  • How long we will keep your data?
    We only retain your personal data for as long as necessary for the stated purpose, while we take into account our need to answer queries or solve problems and comply with legal requirements in accordance with applicable laws. We will only disclose your data to third parties or individuals when obliged to by law, for purposes of national security, taxation and criminal investigations. We will never share your personal data with anyone else for any other reason.
  • What rights do you have regarding your data?
    You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, deleted and to opt-out of receiving marketing communication from us. You can do so by contacting us by post or by email using any of the contact details set out in this notice. Please note that even if you are unable to receive marketing communications, you may still receive administrative notices from us, such as order confirmations and shipping notifications.
  • Analytics and third-party tools
    When visiting our website, statistical analyses may be made of your surfing behavior. This happens primarily using cookies and analytics. The analysis of your surfing behavior is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.
2. General information and mandatory Information
  • Data protection
    The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy. If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens. Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.
  • Exercising your rights concerning the processing of your personal information
    When exercising your rights and/or if you have further questions about the issue of privacy and data protection, please give us a request in writing, by post or by email. Although you should submit a request in writing, if you would like to speak to someone in person, you may contact us by telephone. You may also file a complaint with the competent regulatory authorities.
  • Contact Details:
    Sumita Optical Glass, Inc.
    4-7-25 Harigaya, Urawa-ku,
    Saitama-shi, Saitama, 330-8565, Japan
    TEL:81(0)48-832-3165
    Email: w-contact@sumita-opt.co.jp
    The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).
  • Your rights as a data subject
    As a data subject whose personal information we hold, you have certain rights. If you wish to exercise any of these rights, please email w-contact@sumita-opt.co.jp. To process your request, we will ask you to provide two valid forms of identification for verification purposes. Your rights are as follows:
  • The right to be informed
    As a data controller, we are obliged to provide clear and transparent information about our data processing activities. This is provided by this privacy policy and any related communications we may send you.
  • The right to data portability
    You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.
  • The right of access
    You may request a copy of the personal data we hold about you free of charge. Once we have verified your identity and, if relevant, the authority of any third-party requestor, we will provide access to the personal data we hold about you
  • The right to rectification
    When you believe we hold inaccurate or incomplete personal information about you, you may exercise your right to correct or complete this data. This may be used with the right to restrict processing to make sure that incorrect/incomplete information is not processed until it is corrected.
  • The right to erasure (the right to be forgotten)
    Where no overriding legal basis or legitimate reason continues to exist for processing personal data, you may request that we delete the personal data. This includes personal data that may have been unlawfully processed. We will take all reasonable steps to ensure erasure.
  • The right to restrict processing
    You also have the right to restrict processing. You may ask us to stop processing your personal data. We will still hold the data but will not process it any further. This right is an alternative to the right to erasure. If one of the following conditions applies, you may exercise the right to restrict processing:
    • a) The accuracy of the personal data is contested.
    • b) Processing of the personal data is unlawful.
    • c) We no longer need the personal data for processing but the personal data is required for part of a legal process.
    • d) The right to object has been exercised and processing is restricted pending a decision on the status of the processing.
  • The right to object
    You have the right to object to our processing of your data where:
    • • Processing is based on legitimate interest;
    • • Processing is for the purpose of direct marketing;
    • • Processing is for the purposes of scientific or historic research; or
    • • Processing involves automated decision-making and profiling.
  • The right to file complaints with regulatory authorities
    If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities.
  • Revocation of your consent to the processing of your data
    Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.
  • Opposition to promotional emails
    We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.
  • SSL or TLS encryption
    This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar.
    If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.
  • Encrypted payments on this website
    If you enter into a contract which requires you to send us your payment information (e.g. account number for direct debits), we will require this data to process your payment.
    Payment transactions using common means of payment (Visa/MasterCard, direct debit) are only made via encrypted SSL or TLS connections. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon in your browser line is visible.
    In the case of encrypted communication, any payment details you submit to us cannot be read by third parties.
3. Data collection on our website
  • Server log files
    The website provider automatically collects and stores information that your browser automatically transmits to us in "server log files". These are:
    • • Browser type and browser version
    • • Operating system used
    • • Referrer URL
    • • Host name of the accessing computer
    • • Time of the server request
    • • IP address
    These data will not be combined with data from other sources.
    The basis for data processing is Art. 6 (1) (f) GDPR. The website operator has a legitimate interest to ensure an optimized service provided free of technical errors. Therefore server log files have to be stored.
  • Contact form
    Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.
    We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) GDPR. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.
    We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.
  • Registration on this website
    You can register on our website in order to access additional functions offered here. The input data will only be used for the purpose of using the respective site or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject your registration.
    To inform you about important changes such as those within the scope of our site or technical changes, we will use the email address specified during registration.
    We will process the data provided during registration only based on your consent per Art. 6 (1)(a) GDPR. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.
    We will continue to store the data collected during registration for as long as you remain registered on our website. Statutory retention periods remain unaffected.
4. Analytics and advertising
  • Google Analytics
    This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
    Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
    Google Analytics cookies are stored based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.
  • IP anonymization
    We have activated the IP anonymization feature on this website. Your IP address will be shortened by Google within the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases is the full IP address sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services regarding website activity and Internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.
  • Browser plugin
    You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
  • Objecting to the collection of data
    You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: Disable Google Analytics.
    For more information about how Google Analytics handles user data, see Google's privacy policy:
    https://support.google.com/analytics/answer/6004245?hl=en.
  • Google Analytics Remarketing
    Our websites use the features of Google Analytics Remarketing combined with the cross-device capabilities of Google AdWords and DoubleClick. This service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA
    This feature makes it possible to link target audiences for promotional marketing created with Google Analytics Remarketing to the cross-device capabilities of Google AdWords and Google DoubleClick. This allows advertising to be displayed based on your personal interests, identified based on your previous usage and surfing behavior on one device (e.g. your mobile phone), on other devices (such as a tablet or computer).

    Once you have given your consent, Google will associate your web and app browsing history with your Google Account for this purpose. That way, any device that signs in to your Google Account can use the same personalized promotional messaging.
    To support this feature, Google Analytics collects Google-authenticated IDs of users that are temporarily linked to our Google Analytics data to define and create audiences for cross-device ad promotion.

    You can permanently opt out of cross-device remarketing/targeting by turning off personalized advertising in your Google Account; follow this link: https://www.google.com/settings/ads/onweb/.
    The aggregation of the data collected in your Google Account data is based solely on your consent, which you may give or withdraw from Google per Art. 6 (1) (a) GDPR. For data collection operations not merged into your Google Account (for example, because you do not have a Google Account or have objected to the merge), the collection of data is based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in analyzing anonymous user behavior for promotional purposes.

    For more information and the Google Privacy Policy, go to: https://www.google.com/policies/technologies/ads/.
5. Newsletter
  • Newsletter data
    If you would like to receive our newsletter, we require a valid email address as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive this newsletter. No additional data is collected or is only collected on a voluntary basis. We only use this data to send the requested information and do not pass it on to third parties.

    We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1) (a) GDPR. You can revoke consent to the storage of your data and email address as well as their use for sending the newsletter at any time, e.g. through the "unsubscribe" link in the newsletter. The data processed before we receive your request may still be legally processed.

    The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted. Data we have stored for other purposes (e.g. email addresses for the members area) remain unaffected.